Counselling Service

As per standard 6.3 of National Code 2007 BIT shall provide the opportunity for students to access welfare-related support service to assist with issues that may arise during their study, including course progress, attendance requirements and accommodation issues.

BRIGHTON INSTITUTE (BIT) aims to identify and respond to the learning needs of all students. Diverse student learning needs are catered to and students are encouraged to express their views about their learning needs at all stages of their learning experience from the initial counselling to course completion. All support services on-campus are free of charge. Some referred services external to the Institute may come at a charge determined by the provider of the service.

All students needing counselling, study skills assistance or practical help should make an appointment with the Student Support Services Officer, on the Main Campus. An appointment can be made at reception (03) 9642 1770 or by emailing, counsellor at This email address is being protected from spambots. You need JavaScript enabled to view it.. Students requiring assistance with course progress should contact the student support services as soon as possible.

Personal Counselling Services are available to all students and may take the form of advice or referral to other services. Personal counselling services are provided in accordance with the Institute's code of practice and confidentiality procedures. Personal counselling services include but are not restricted to:

  • Grievance/conflict resolution
  • Relationship issues
  • Stress and coping
  • Access and equity issues
  • Student welfare and support
  • Study skills
  • Referrals to other agencies/professionals

If you are concerned with your academic progress our members of staff will ensure that the full resources of the BRIGHTON INSTITUTE (BIT) are made available to assist you to achieve the required level of competency in your program. If your needs exceed our capacity we will refer you to an appropriate external agency.

If you would prefer to consult an alternative professional counsellor, below are some local names and numbers that you can contact

Counselling 24 hour assistance lines:

Life Line
Australian Red Cross
Salvation Army
National Association for Loss & Grief (Vic.)
Suicide Helpline Victoria
Victorian Sexual Assault Crisis Line
13 1114
8327 7922
1300 627 727
1300 78 99 78
9650 3000
1300 651 251
1800 806 292
(03) 9412 6133


Quick Contact